PRODUCT DESIGNER
MELA
SON
Designing intuitive user experiences that achieve business goals
With 5+ years of experience across Samsung, Alibaba, and Varian, I specialize in UX design, driving results through data-informed strategies
New
Private
Software · Healthcare
Enhanced the usability of the Bravos Afterloader Console by redesigning the cancer treatment delivery interface, optimizing workflow efficiency, and improving clarity for radiation therapists.
Web · e-commerce
Optimized the live chat service for both customers and the service team, enhancing customer satisfaction, reducing connection time, and lowering software usage costs.
Web · CMS
Redesigned the CMS to streamline the content approval process, reducing editing time and costs by introducing new content approval and editing features.